Shipping & Handling

Qwermt is operated by JUNGLE SUNNY TRADING LIMITED and offers cross-border shipping to supported destinations.

1. Processing Time

Orders are normally processed within 1–3 business days after successful payment confirmation.

Weekends and public holidays are not counted as processing days.

2. Standard Delivery

Estimated standard international delivery is:

7–14 business days after processing

Therefore, the typical total estimated time from order placement to delivery is approximately:

8–17 business days

Delivery estimates are not guaranteed.

3. Shipping Cost

Our standard shipping structure is:

Orders over USD 49: Free Standard Shipping
Orders of USD 49 or less: USD 5.99 Standard Shipping

The shipping amount displayed at checkout is the final applicable charge.

4. Tracking

Tracking information will normally be provided after an order has been dispatched.

Tracking may take 24–72 hours to become active after the carrier receives the shipment.

5. International Delivery Delays

Cross-border orders may experience additional delays caused by:

  • Customs inspections
  • Import procedures
  • Carrier congestion
  • Severe weather
  • Public holidays
  • Remote-area delivery
  • Transportation disruptions

6. Customs and Import Charges

International shipments may be subject to customs duties, taxes, or import charges imposed by the destination country.

Where these charges are not collected at checkout, they may be payable by the recipient.

7. Address Accuracy

Customers must provide a complete and accurate shipping address.

Additional charges may apply if a parcel needs to be resent because an incorrect or incomplete address was provided.

8. Lost or Damaged Shipments

If your tracking information indicates a significant delivery problem, or your package arrives damaged, please contact us with:

  • Order number
  • Tracking number
  • Description of the problem
  • Photos where applicable

9. Contact

Customer Service Email: serviceqwermt@outlook.com
Customer Service Phone: +886 8738 1266

Business Operator: JUNGLE SUNNY TRADING LIMITED
Registered Address: RM 701, UNIT 108, 7/F, TWR B, NEW MANDARIN PLAZA, 14 SCIENCE MUSEUM RD, TSIM SHA TSUI, HONG KONG